DRAFT: to be reviewed by a lawyer before this page is treated as final.
This Refund Policy covers the AI Business Builders membership (AED 106/month) and the done-for-you setup service offered by Kavion Media.
1. AI Business Builders membership
Your membership is charged when you join: AED 106/month on the monthly plan, or AED 1,060/year (2 months free) on the annual plan.
30-day money-back guarantee. If AI Business Builders is not for you, contact us within 30 days of your first payment and we will refund that payment in full, on the monthly or the annual plan. No questions asked.
After those first 30 days, payments already made are non-refundable, since you have access to the full membership for the period you paid for. You can cancel at any time to stop future charges.
2. Usage charges
Usage charges (emails, SMS, calls, WhatsApp messages, chatbot usage) are billed at cost and are non-refundable once the usage has occurred, since they reflect a real cost already incurred on your behalf.
3. Done-for-you setup
The one-time setup fee ($497 one time) covers the work of building your system and is non-refundable once setup work has begun. If you cancel before setup work begins, you can request a full refund of the setup fee by contacting us.
4. How to request anything under this policy
Contact us at kavionmarketing@gmail.com or message us on WhatsApp at +971 56 723 1966 with your account email and the reason for your request.